'Analysis of Harrah’s Entertainment Case: Rewarding Our People\r'

'Chris Martin BADM 7070 11/23/12 Harrah’s Entertainment, Inc. : Rewarding Our People Marilyn Winn faces a tough challenge to improve employee comfort and motivation in a essay economy that has just experienced the 9/11 disaster. M either of Harrah’s employees detect that the incentive program that Winn has implemented sets intents that be too aggressive while others looking a sense of entitlement for the bonuses.Both of these cases do non help Winn improve employee motivation and node service. Winn needs to find a manner to revise the employee rewards program that she has implemented to get over turnover, improve employee motivation, and, ultimately, improve customer cheer. In order to get employees at Harrah’s motivated, Winn should implement an employee drop box for any feedback of the current reward system or innovative ideas on how the system could be changed.The purpose of this drop box would be to send a message to the employees that Harrahâ€⠄¢s values its employee’s opinions and cares about its employees. If employees olfactory modality that they have a say regarding the increase of the system, it will lead to expose satisfaction with the system overall and thus be to a greater extent liable(predicate) to motivate them to better serve Harrah’s customers. This feedback system could alike improve turnover, as employees would feel more valued by the company.Winn could also customize current system to give employees the resource to receive vouchers that are worth more than the cash reward. By getting a physical reward, employees are less likely to feel entitled to the reward. Implementing these two plans could greatly improve employee satisfaction and could help to carry through Harrah’s most important goal: customer service.\r\n'